Before your first withdrawal at wintk01, you'll need to complete KYC (Know Your Customer) verification. It only needs to be done once — never again after that.
What you'll need:
- Clear photos of both the front and back of your National ID (NID) — or a photo of your passport's data page.
- A selfie photo showing both your face and your NID together.
- Make sure the mobile number you're receiving payment to is registered in your name.
Steps: Log in and go to "Identity Verification" or "KYC" under your profile settings. Upload the required images. Verification is typically completed within 24–48 hours. If there's an issue, the support team will let you know by email.
Important: The name on your NID must exactly match the name used during registration. If there's a discrepancy, notify support beforehand.
Deposits made on wintk01 via bKash or Nagad are generally Within 5–15 minutes your balance is credited. During peak network times, it may take up to 30 minutes.
If it still hasn't arrived after 30 minutes:
- Note down the Transaction ID (TxnID) from your bKash/Nagad message inbox.
- On wintk01's live chat or support@wintk01.comwith your TxnID.
- Also include the date, time, and amount of your deposit.
Common mistakes: Sending to the wrong mobile number, using an outdated wintk01 payment number (always get the number from the deposit page), or sending less than the minimum amount (৳200). In any of these cases, contact support with proof and it will be resolved.
With the wintk01 welcome bonus 10x Wagering Terms apply. This means you must place bets totaling 10x the bonus amount before it can be withdrawn.
Example: You deposit ৳2,000 and receive a 100% bonus of ৳2,000. You now need to complete wagering of ৳2,000 × 10 = ৳20,000 on the bonus amount. Once ৳20,000 in bets has been placed, the bonus becomes eligible for withdrawal.
Keep in mind:
- Only Sports Betting wagers with odds of 1.50 or higher count toward wagering requirements.
- Wagering requirements for casino games may differ — check the promotions page for full details.
- Progress is shown live in the "Bonus" section of your account.
- Wagering must be completed within 30 days of the bonus being credited.
Joining the wintk01 referral program is straightforward. Log in and go to the "Referral" or "Invite Friends" section in your profile settings — your unique referral link and code will be there.
How to claim your bonus:
- Send your referral link to a friend.
- Your friend registers through that link and makes their first deposit (minimum ৳500).
- Once your deposit is confirmed, the referral bonus will be credited to your account.
A few things to keep in mind: Referral bonuses cannot be withdrawn directly — you must meet the specified wagering requirements first. Multiple referral registrations from the same IP address or device will not be considered valid. Referral bonus amount and terms On the promotions page View the latest updates.
Yes — there's no need to download a separate app for wintk01. You can go straight to it from your mobile browser and wintk01.com gives you access to all features.
Supported browsers:
- Android: Chrome, Firefox, Samsung Internet, Opera Mini
- IOS (iPhone): Safari, Chrome
For an app-like experience: Open wintk01.com in Chrome → select "Add to Home Screen" from the menu. This creates an icon on your home screen that opens in full-screen, just like an app.
Live betting, casino, deposits, withdrawals, and profile settings — everything works fully on a mobile browser.
Wintk01 offers multiple support channels, all of which provide service in Bengali.
Live Chat: Click the chat icon in the bottom corner of any page on the site. A Bangla-speaking agent typically connects within 2–5 minutes. Live Chat 24 hours, 7 days active.
Email: support@wintk01.comFor complex issues, document submissions, or KYC-related matters, email is the best channel. Responses typically arrive within 2–6 hours.
Where to go for each topic:
- Need a quick resolution (deposit, login, betting) → Live Chat
- KYC document submission, account-related complaints → Email
- Help with responsible gambling → Email (confidential)
Under wintk01's policy Each person is allowed only one account create one — this is strictly enforced. That said, two different people on the same device can each have their own account, as long as they are genuinely separate individuals.
Not permitted:
- One person opening two separate accounts to claim the bonus twice — both accounts will be closed.
- Opening an account using someone else's details.
- Using the same payment method across multiple accounts.
For two family members: Two accounts are valid if they have different names, mobile numbers, email addresses, and National IDs. However, if anything appears suspicious during KYC verification, both account holders may be asked to provide an explanation. If you're unsure, contact support in advance.